Symantec Endpoint Protection - Mac Installation Instructions
Symantec Endpoint Protection (SEP) 12.1.4 focuses on Mac, and brings to the Symantec Endpoint Protection Mac client many new Mac-specific features and improvements, including support for Mac OS X 10.9 Mavericks, intrusion prevention, and enhancements to content update and scanning. Download Symantec Endpoint Protection 14 for Mac free standalone setup. Symantec Endpoint Protection supports all common operating systems such as Windows, Linux and Mac, however the following paragraph will cover the requirements for Windows platforms only.
If you need to install an antivirus solution, download Symantec Endpoint Protection (SEP). You will need to log in with your LLNL Official Username (OUN) and One-Time Password (OTP). Locate the 'Symantec Endpoint Protection (SEP) - Home Use' section and click the 'OS X' button.
- Copy the downloaded file to the desktop of the Mac computer. The file may be named Symantec Endpoint Protection.zip or Symantec_Endpoint_Protection_14.3.0_RU1_Mac_Client_EN.zip, where version is the product version.
- Right-click Open With > Archive Utility to extract the file's contents.
- Open the resulting folder. You then install the Symantec Endpoint Protection client for Mac.
The resulting virtual disk image or folder contains the application installer and a folder called Additional Resources. Both items must be present in the same location for a successful installation. If you copy the installer to another location, you must also copy Additional Resources.
To install the Symantec Endpoint Protection client for Mac:
- Double-click Install Symantec Endpoint Protection.
- To begin the installation, click Install.
- To install a helper tool that is needed for installing the Symantec Endpoint Protection client, enter your Mac's administrative username and password, and then click Install Helper.
- After the installation, click Continue to finish setting up your Symantec Endpoint Protection client.
- To set up your Symantec Endpoint Protection client, take the following steps:
- Click Complete.
| Authorize the Symantec Endpoint Protection system extension. | In the Security & Privacy dialog box, on the General tab, at System software from application 'Symantec Endpoint Protection' was blocked from loading, click Allow. If needed, click the lock icon to make the changes. You must authorize the system extension for Symantec Endpoint Protection to fully function. About authorizing system extensions for Symantec Endpoint Protection for macOS 10.15 or later |
| Allow full disk access. | In the Security & Privacy dialog box, on the Privacy tab, make sure Symantec System Extension is allowed to access data and administrative settings for all users on your Mac device. If needed, click the lock icon to make the changes. |
| Allow changes to network profile | When prompted Symantec Endpoint Protection would like to filter network content, click Allow. |
Supported Product
Symantec Endpoint Protection is recommended for use at the University. It checks hard drives, removable media, and email attachments for known computer viruses and removes any that it finds, including macro viruses. It also monitor yours computer and notify you of any infection attempts. Symantec Endpoint Protection is site licensed at Penn and available free of charge to members of the Penn community.
Licensing
Symantec Endpoint Protection Download Mac Software
The University of Pennsylvania owns the Symantec Endpoint Protection license.
Students may install Symantec Endpoint Protection on their personal computers.
Faculty and staff may install Symantec Endpoint Protection on their University-owned systems. Also, faculty and staff may install the software on a single personal computer in accordance with the terms of the retail license agreement.
Please note that Symantec Endpoint Protection is not yet fully compatible with Macintoshes using Apple Silicon (M1) processors. Symantec expects to release an Apple Silicon-compatible version of SEP in spring of 2021.
Related resources
- Site Licenses and Volume Discounts web site.
Before you download
Some Schools and Centers manage Symantec's Windows updates via their own network servers. That is, the School or Center will control, monitor, and update the virus updates on your machine from their network server. Faculty and staff should speak with their Local Support Provider (LSP) to determine how their virus updates will be managed.
The software available from this page is configured so that virus update files are managed directly from Symantec's web site. With the exception of faculty and staff, this configuration should suffice for most users.
Download and setup instructions
Symantec Endpoint Protection Download Mac Download
Step 1 - Remove existing antivirus software
If you already have antivirus software installed on your computer, such as VirusScan for Windows, you should remove it before installing Symantec's antivirus products. Windows users must also remove earlier versions of Symantec AntiVirus or Symantec Endpoint Protection, before installing the current version of Symantec Endpoint Protection.
Step 2 - Download antivirus software
Symantec's antivirus products are available for download using your PennKey and password. Before the software will download to your machine, you will need to agree to the licensing agreement.
Download Symantec Endpoint Protection
After you accept the licensing agreement, in the 'Save As' window, create or go to the directory in which you want to save the file, append .exe to the file name if it is not already there, and click 'Save'. Open this directory, double-click the installation file, and follow the on-screen instructions accepting the defaults. After you finish, you can delete the installation file.
Note: Internet Explorer users may need to append .exe to the filename after downloading Symantec Endpoint Protection to the desktop.
Step 3 - Update now!
If you installed the software as instructed in step 2, it should have automatically run LiveUpdate to get the latest virus update files. If not, run LiveUpdate immediately after installation.
Step 4 - Scan your computer for viruses
Symantec Endpoint Protection's realtime autoprotection has been enabled to check for viruses daily.
Step 5 - Keep your antivirus definitions up-to-date
In case of a virus emergency, you'll want to run LiveUpdate manually to get the latest virus protection and to keep your virus definitions up-to-date.
Step 6 - Delete viruses from Quarantine
You can delete infected files from the Quarantine.
Consult additional instructions to learn how to scan your computer for viruses, keep your antivirus definitions current, and delete viruses from Quarantine.
The software available from this page is configured so that virus update files are managed directly from Symantec's web site. This configuration should suffice for most users. Please note that Symantec Endpoint Protection currently only works on Intel-based Macs; Symantec expects an M1-compatible version in Spring of 2021.
Download and setup instructions
Step 1 - Remove existing antivirus software
If you already have antivirus software installed on your computer, you should remove it before installing Symantec's antivirus products.
Step 2 - Download antivirus software
Symantec's antivirus products are available for download using your PennKey and password. Before the software will download to your machine, you will need to agree to the licensing agreement.
Download Symantec Endpoint Protection
After accepting the licensing agreement, the file will automatically unzip and place an installer in your default download location (probably your Downloads folder). Double-click the installer icon and follow the on-screen instructions accepting the defaults. After you finish, you can delete the installer.
Step 3 - Update now!
If you installed the software as instructed in step 2, it should have automatically run LiveUpdate to get the latest virus update files. If not, run LiveUpdate immediately after installation.
Step 4 - Scan your computer for viruses
The antivirus software has been configured to automatically scan your computer to keep it free from viruses.
Step 5 - Keep your antivirus definitions up-to-date
In case of a virus emergency, you'll want to run LiveUpdate manually to get the latest virus protection and to keep your virus definitions up-to-date.
Step 6 - Delete viruses from Quarantine
You can delete infected files from the Quarantine.
Consult additional instructions to learn how to scan your computer for viruses, keep your antivirus definitions current, and delete viruses from Quarantine.
*Important Note: Since the Linux operating system is not supported at the University, SEP for Linux is not an officially supported product. To obtain the most current version of the SEP client for Linux, contact ISC Client Care at 215.898.1000, or email help@isc.upenn.edu
Supported Linux Distributions:
Symantec Endpoint Protection Download Mac Software
■ CentOS 6U4, 6U5; 32-bit and 64-bit
■ Debian 6.0.5 Squeeze; 32-bit and 64-bit
■ Fedora 16, 17; 32-bit and 64-bit
■ Novell Open Enterprise Server (OES) 2 SP2 and 2 SP3 running SUSE Linux Enterprise
Server (SLES) 10 SP3; 32-bit and 64-bit
■ Novell Open Enterprise Server (OES) 11 and 11 SP1 running SUSE Linux Enterprise
Server (SLES) 11 SP1 and SP2; 64-bit
■ Oracle Linux (OEL) 5U8, 5U9, 6U2, 6U4, 6U5; 64-bit
■ Red Hat Enterprise Linux Server (RHEL) 5U7 - 5U11, 6U2 - 6U6, 7, 7.1; 32-bit and
64-bit
■ SUSE Linux Enterprise Server (SLES) 10 SP3, 10 SP4, 11 SP1 - 11 SP3; 32-bit and
64-bit
■ SUSE Linux Enterprise Desktop (SLED) 10 SP3, 10 SP4, 11 SP1 - 11 SP3; 32-bit and
64-bit
■ Ubuntu 11.10, 12.04, 12.04.02, 14.04, 16.04; 32-bit and 64-bit
For a list of supported operating system kernels, see Supported Linux kernels for Symantec
Endpoint Protection.
SEP for Linux Overview
Supported Linux Kernels for SEP
Symantec Endpoint Protection Diagnostic Tool
Symantec Endpoint Protection 14 Mac Download
Server administrators only
For current/latest releases of antivirus software
As of SEP 12.x all Enterprise Management Applications (SEPM) require the installation of a license file. Please contact ISC Client Care to obtain the correct license file.
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